There Is Such A Thing As A Free Lunch
It’s during moments of stress or adversity that our principles really shine. When things are easy and relaxed, nearly anyone can choose to do the right thing, but during those times when life is just crapping on you, it’s all to easy to snap at someone or retreat into a defensive shell. I saw an excellent example today of someone making things right that I wanted to share.
I forgot my lunch on the counter at home today, and this necessitated a trip to Chipotle. I ordered up my usual—Vegetarian Burrito Bol with rice, black beans, medium salsa, and guacamole—but when it came time to pay, the girl at the register went to the back, picked up a sign, and hung it at the start of the line. She came back to the register, saw my Visa, and asked whether I had cash. I, foreseeing a trip to Pita Pit in my immediate future, told her that my card was all I had and that we would just have to cancel out the order. She paused for a moment while she pondered her options, and then she said, “It’s okay. Go ahead. Our machine is broken, and we can’t take cards.” As I headed to the soda station to fill up my free soda cup and put some chipotle hot sauce on my free Burrito Bol, I pondered how many times I’vehad such a situation at a fast food place go exactly the opposite way.
I beleive in rewarding good service and an earnest desire to make things right. If you happen to live in Gainesville, I can assure you that this is only one of many times that I have been treated well in the Chipotle on University Avenue. I’m not sure how they train their staff there, but I consistently receive good, friendly service. Stop in for a burrito or some tacos sometime.